RotherOSS/otobo - Open Source PR Review Scorecard

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/

C-Rank Grade: B (Solid) - 48/100

External PR Merge Rate: 25%

Response Time: 3d

First Timer Success: -

Frequently Asked Questions

Is RotherOSS/otobo welcoming to first-time open-source contributors?

RotherOSS/otobo has a recorded first-timer success rate of 0.0%. Repositories ranked B typically provide actionable feedback during code reviews and actively nurture new community contributors.

How fast can I expect code review feedback on my pull request?

Maintainers in RotherOSS/otobo respond to incoming external pull requests in approximately 69.0 hours on average. Keeping PRs focused on single tasks and ensuring tests pass helps maintainers review faster.

What does the 48.0 C-Rank™ score (B Tier) represent?

The C-Rank™ system evaluates GitHub projects on a 0–100 scale using real data: PR merge rates, review turnaround time, active maintainer presence, and first-time contributor success. A score of 48.0 places RotherOSS/otobo in the B tier.

What is the external contributor pull request merge rate for RotherOSS/otobo?

The external contributor pull request merge rate for RotherOSS/otobo is 25.0%, based on public PR activity from non-core contributors.

Are there Good First Issues available in RotherOSS/otobo?

RotherOSS/otobo currently has 1 active issue(s) tagged with beginner-friendly labels like "good first issue", "beginner", or "up-for-grabs".

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RotherOSS/otobo

335
BSolid(48/100)PEPerl

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/

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AI Maintainer Review Guidelines

Review Persona

Strict Architecture Gatekeeper

Warmth Score
6.8/10
Patience Score
7.6/10
Nitpick Rate
45%

Strict review standards in RotherOSS/otobo. Ensure PR scope matches issue requirements closely before requesting review.

What Contributors Actually Say

Discussions in RotherOSS/otobo focus heavily on practical implementation feedback, code formatting standards, and issue reproduction details.

Hidden Friction Signals

Unlinked PRs without issue context and changes that fail automated test suites face the highest review friction.

Unwritten Rules

  • 1) Keep PR scope strictly aligned with the linked issue.
  • 2) Ensure local linters pass before opening a review.
  • 3) Maintain full test coverage for modified logic.

Top PR Submission Do's

  • Link the issue and include reproduction context in the PR
  • Add or update tests for changed behavior before requesting review
  • Run the repository formatter and linter locally

Top PR Friction Pitfalls (Don'ts)

  • Do not open context-free PRs
  • Do not leave requested test coverage unresolved
  • Do not submit formatting-only noise with feature changes
Response Velocity
2 days+
Standard maintainer review cycle

Average Response Latency

Tracks hours until a maintainer leaves a review, comment, or PR response.

Merge Efficiency
25.0%
Selective PR acceptance rate

External Acceptance Rate

Percentage of community pull requests successfully merged into main.

First-Timer Success
0.0%
No first-timer merges recorded in window

First PR Conversion

Rate at which developers submitting their first repository PR succeed.

Active Maintainers
2 core
Small core review team
Diagnostic Health HUD
25.0%
Merge Gauge
0.0%
1st-Timer
Community Vibe10/100

Embed C-Rank Badge

Show contributors that your repository actively reviews and merges external pull requests.

GetMerged C-Rank badge for RotherOSS/otobo
[![GetMerged C-Rank](https://getmerged.abhishekco.de/api/badge/RotherOSS/otobo)](https://getmerged.abhishekco.de/RotherOSS/otobo?utm_source=github&utm_medium=badge)

Active Good First Issues (1)

View on GitHub

This repository currently has 1 open good first issue tickets available for newcomers.

View all good first issues directly on GitHub

Looking for more Perl beginner tasks?Explore Perl GFI

Contributor Community Vibe Feedback

Rate what actually matters after opening a pull request here.

Have you contributed to this repo?

Rate your first-hand PR experience (review speed, maintainer responsiveness, and onboarding ease) to help other contributors.

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Maintainer helpfulness
Review speed
Beginner friendliness

Contributor Compatibility & Review Speed Analysis for RotherOSS/otobo

When evaluating whether to contribute to RotherOSS/otobo, response velocity and maintainer engagement are crucial. GetMerged continuously tracks pull request trajectories, first-comment latency, and code review rounds to help developers avoid submitting pull requests to backlogged repositories.

Currently, maintainers of RotherOSS/otobo acknowledge new external contributions in approximately 2 days+. Out of all submitted pull requests from non-core authors in the last 180-day window, 25.0% were successfully merged into the primary branch.

Frequently Asked Questions - Contributing to RotherOSS/otobo

01

Is RotherOSS/otobo welcoming to first-time open-source contributors?

RotherOSS/otobo has a recorded first-timer success rate of 0.0%. Repositories ranked Solid typically provide actionable feedback during code reviews and actively nurture new community contributors.

02

How fast can I expect code review feedback on my pull request?

The initial maintainer response time averages ~2 days+. Keeping PRs scoped to single concerns and ensuring CI checks succeed will optimize review turnaround.

03

What does the 48.0 C-Rank™ score represent?

The C-Rank™ index scores repositories on a 0 to 100 scale using an objective formula: external PR merge rates, initial response speed, active maintainer count, and first-time contributor retention. A score of 48.0 places RotherOSS/otobo in the Solid tier.

04

What is the external contributor pull request merge rate for RotherOSS/otobo?

The external pull request merge rate is 25.0%. GetMerged isolates non-core community contributions so external developers get an accurate benchmark of PR acceptance probability.

05

Are there beginner Good First Issues open in RotherOSS/otobo?

Yes, RotherOSS/otobo currently has 1 active issue(s) tagged with beginner-friendly labels. You can inspect these directly from the repository issues tab.

GetMerged C-Rank™ Indexing Standard

All metrics displayed for RotherOSS/otobo are automatically retrieved via the public GitHub API and recalculated daily. Insider pull requests submitted by repository owners or organization members are excluded from merge rate calculations to preserve objective external contributor statistics.