heidsoft/itsm - Open Source PR Review Scorecard

Enterprise IT Service Management Platform built with Go/Gin and Next.js

C-Rank Grade: B (Solid) - 54/100

External PR Merge Rate: 83%

Response Time: 10d

First Timer Success: 100%

Frequently Asked Questions

Is heidsoft/itsm welcoming to first-time open-source contributors?

heidsoft/itsm has a recorded first-timer success rate of 100.0%. Repositories ranked B typically provide actionable feedback during code reviews and actively nurture new community contributors.

How fast can I expect code review feedback on my pull request?

Maintainers in heidsoft/itsm respond to incoming external pull requests in approximately 236.3 hours on average. Keeping PRs focused on single tasks and ensuring tests pass helps maintainers review faster.

What does the 53.9 C-Rank™ score (B Tier) represent?

The C-Rank™ system evaluates GitHub projects on a 0–100 scale using real data: PR merge rates, review turnaround time, active maintainer presence, and first-time contributor success. A score of 53.9 places heidsoft/itsm in the B tier.

What is the external contributor pull request merge rate for heidsoft/itsm?

The external contributor pull request merge rate for heidsoft/itsm is 83.3%, based on public PR activity from non-core contributors.

Are there Good First Issues available in heidsoft/itsm?

heidsoft/itsm does not currently have active "good first issue" tags indexed, but accepts external contributions through standard GitHub issue tracking.

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heidsoft/itsmBSolid56
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heidsoft/itsm

56
BSolid(54/100)Go

Enterprise IT Service Management Platform built with Go/Gin and Next.js

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AI Maintainer Review Guidelines

Review Persona

Empathetic Technical Mentor

Warmth Score
7.5/10
Patience Score
8.2/10
Nitpick Rate
20%

Collaborative maintainer environment in heidsoft/itsm. Reviews community pull requests with focus on project quality.

Top PR Submission Do's

  • Ensure code complies with the project coding style
  • Keep PRs scoped to a single concern
  • Include context and link to the related issue

Top PR Friction Pitfalls (Don'ts)

  • Do not submit PRs without linking an issue
  • Do not break existing tests without fixing them
  • Do not mix unrelated refactors in a single PR
Response Velocity
9 days+
Standard maintainer review cycle

Average Response Latency

Tracks hours until a maintainer leaves a review, comment, or PR response.

Merge Efficiency
83.3%
High acceptance rate for external PRs

External Acceptance Rate

Percentage of community pull requests successfully merged into main.

First-Timer Success
100.0%
Strong first-timer PR acceptance rate

First PR Conversion

Rate at which developers submitting their first repository PR succeed.

Active Maintainers
CRITICAL BUS FACTOR
Single maintainer
No active GitHub maintainers found (may review internally on Gerrit or internal tools)
Diagnostic Health HUD
83.3%
Merge Gauge
100.0%
1st-Timer
Community Vibe63/100

Embed C-Rank Badge

Show contributors that your repository actively reviews and merges external pull requests.

GetMerged C-Rank badge for heidsoft/itsm
[![GetMerged C-Rank](https://getmerged.abhishekco.de/api/badge/heidsoft/itsm)](https://getmerged.abhishekco.de/heidsoft/itsm?utm_source=github&utm_medium=badge)

Active Good First Issues (0)

View on GitHub

No cached good first issues currently tracked for heidsoft/itsm.

View all good first issues directly on GitHub

Looking for more Go beginner tasks?Explore Go GFI

Contributor Community Vibe Feedback

Rate what actually matters after opening a pull request here.

Have you contributed to this repo?

Rate your first-hand PR experience (review speed, maintainer responsiveness, and onboarding ease) to help other contributors.

3 ratings required
Maintainer helpfulness
Review speed
Beginner friendliness

Contributor Compatibility & Review Speed Analysis for heidsoft/itsm

When evaluating whether to contribute to heidsoft/itsm, response velocity and maintainer engagement are crucial. GetMerged continuously tracks pull request trajectories, first-comment latency, and code review rounds to help developers avoid submitting pull requests to backlogged repositories.

Currently, maintainers of heidsoft/itsm acknowledge new external contributions in approximately 9 days+. Out of all submitted pull requests from non-core authors in the last 180-day window, 83.3% were successfully merged into the primary branch.

Frequently Asked Questions - Contributing to heidsoft/itsm

01

Is heidsoft/itsm welcoming to first-time open-source contributors?

heidsoft/itsm has a recorded first-timer success rate of 100.0%. Repositories ranked Solid typically provide actionable feedback during code reviews and actively nurture new community contributors.

02

How fast can I expect code review feedback on my pull request?

The initial maintainer response time averages ~9 days+. Keeping PRs scoped to single concerns and ensuring CI checks succeed will optimize review turnaround.

03

What does the 53.9 C-Rank™ score represent?

The C-Rank™ index scores repositories on a 0 to 100 scale using an objective formula: external PR merge rates, initial response speed, active maintainer count, and first-time contributor retention. A score of 53.9 places heidsoft/itsm in the Solid tier.

04

What is the external contributor pull request merge rate for heidsoft/itsm?

The external pull request merge rate is 83.3%. GetMerged isolates non-core community contributions so external developers get an accurate benchmark of PR acceptance probability.

05

Are there beginner Good First Issues open in heidsoft/itsm?

heidsoft/itsm does not have open beginner labels indexed currently, but external PRs for bugs and documentation improvements are evaluated via normal issue triage.

GetMerged C-Rank™ Indexing Standard

All metrics displayed for heidsoft/itsm are automatically retrieved via the public GitHub API and recalculated daily. Insider pull requests submitted by repository owners or organization members are excluded from merge rate calculations to preserve objective external contributor statistics.